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RdiBiz Beauty Haven – Returns & Exchanges Policy

At RdiBiz Beauty Haven, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free Returns & Exchanges Policy to ensure your shopping experience is as enjoyable as possible.

1. Eligibility for Returns & Exchanges:

  • To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when received.
  • Returns and exchanges must be initiated within [number of days, e.g., 30 days] from the date of purchase.

2. Process for Returns & Exchanges:

  • To initiate a return or exchange, please contact our customer service team at [contact@rdibizbeauty.com] with your order number, the item(s) you wish to return or exchange, and the reason for the return.
  • Once your request is approved, you will receive instructions on how to return the item(s). Please package the item(s) securely to prevent damage during transit.

3. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
  • We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe arrival of your return.

4. Refunds:

  • Refunds will be processed within [number of days, e.g., 7 days] of receiving the returned item(s).
  • The refund will be issued to the original payment method used for the purchase.

5. Exchanges:

  • If you wish to exchange an item, please specify the new item you would like in your return request.
  • Exchanges will be processed once the returned item is received and inspected.

6. Non-Returnable Items:

  • Certain items are non-returnable, including but not limited to, opened or used beauty and skincare products for hygiene reasons.

7. Defective or Incorrect Items:

  • If you receive a defective or incorrect item, please contact us immediately. We will provide instructions for returning the item, and a replacement or refund will be issued.

8. Contact Us:

  • If you have any questions or concerns regarding our Returns & Exchanges Policy, please contact our customer service team at [contact@rdibizbeauty.com].

9. Changes to Returns & Exchanges Policy:

  • RdiBiz Beauty Haven reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting on our website.

Thank you for shopping at RdiBiz Beauty Haven. We appreciate your trust in our products and are committed to ensuring your satisfaction with every purchase.